Air Canada, Canada’s flagship airline, operates flights through Zurich Airport (ZRH), a major European hub connecting North America and Europe. Zurich Airport plays a key role in Air Canada’s transatlantic network, and knowing what to expect at Terminal 2—the terminal dedicated to non-Schengen international flights—can help travelers navigate the airport with ease.

Air Canada Passenger Services

Check-In and Baggage:

Passengers can check in at dedicated Air Canada ZRH Terminal counters in Terminal 2. Online check-in and mobile boarding passes allow travelers with carry-on luggage to save time by skipping the counters. Baggage drop desks are available for checked luggage.

Security and Immigration:

Terminal 2 serves flights to non-Schengen destinations, so all passengers pass through security and passport control. The airport is known for its efficiency, with priority lanes for business class travelers and Star Alliance elites.

Lounges:

Business class and Star Alliance Gold passengers have access to premium lounges such as the Swiss International Air Lines Business and First Class Lounges. These offer comfortable seating, complimentary refreshments, Wi-Fi, and quiet spaces for relaxation or work.

Dining and Shopping

Terminal 2 offers various dining options, from quick snacks to sit-down restaurants featuring Swiss and international cuisine. Whether you want a coffee or a full meal, you’ll find a variety of choices.

Shopping options include duty-free stores selling luxury items, cosmetics, Swiss chocolates, watches, and souvenirs perfect for last-minute gifts or treats.

Boarding and Gate Facilities

Air Canada flights usually board from gates equipped for wide-body aircraft used on long-haul routes. These areas offer comfortable seating and charging stations, with real-time flight updates available on digital displays and the Zurich Airport app.

Transfers and Connections

Zurich Airport facilitates easy connections, including between Schengen and non-Schengen flights. Clear signage and helpful staff guide passengers through passport control and security checks during transfers. As a Star Alliance member, Air Canada coordinates with partner airlines like Swiss International Air Lines to ensure smooth baggage transfers and connections.

Accessibility and Support

Terminal 2 is fully accessible for travelers with disabilities, featuring ramps, elevators, accessible restrooms, and assistance services. Passengers requiring help should notify Air Canada or the airport in advance. Customer service desks throughout the terminal assist with inquiries, flight information, and travel needs.

Final Thoughts

Air Canada Terminal at ZRH offers a convenient and comfortable travel experience. With efficient check-in, security, premium lounges, and a variety of dining and shopping options, Terminal 2 caters to all traveler needs. Whether starting your journey in Zurich or connecting to another destination, Air Canada’s presence in Terminal 2 ensures a smooth, well-supported trip.