Lufthansa Airlines, Germany’s national carrier and one of the leading international airlines, operates out of Chicago O’Hare International Airport (ORD), one of the busiest airports in the United States. O’Hare serves as a vital connection point for Lufthansa’s North American operations, linking Chicago to key destinations in Europe and beyond. The airline is known for offering high-quality service and a strong global network, and its operations at O’Hare reflect that standard.

Check-In and Passenger Services

Travelers flying with Lufthansa Airlines ORD Terminal can check in at the airline’s designated counters in the departure area of Terminal 1. It is recommended to arrive at least three hours prior to an international flight to allow enough time for check-in, baggage drop-off, and security procedures. Passengers can choose from several check-in options, including online check-in, mobile check-in through the Lufthansa app, and traditional in-person service at the counters. Premium passengers, such as those flying Business or First Class, as well as frequent flyers with Star Alliance Gold status, are given priority check-in to reduce wait times.

Security Screening and Gate Areas

After check-in, passengers proceed to the TSA security checkpoint located within Terminal 1. The terminal is equipped with multiple security lanes, including expedited screening options for those enrolled in TSA PreCheck or holding premium status. Once past security, travelers are directed to their departure gates, usually located in Concourse B. Some Lufthansa flights may use gates in Concourse C, which is connected to Concourse B via an underground tunnel featuring moving walkways for easier access.

Lounge Access and Traveler Amenities

For Business and First Class travelers, Lufthansa offers access to the exclusive United Polaris Lounge, located near Gate C18. This lounge features upscale dining, spacious seating, shower facilities, and a quiet environment designed for relaxation or work before a long flight. Even for passengers flying in Economy, Terminal 1 offers a wide range of services including restaurants, cafes, duty-free shops, and comfortable waiting areas. Complimentary Wi-Fi, charging stations, and well-maintained restrooms add to the overall convenience and comfort of the terminal.

International Arrivals and Customs Process

When arriving in Chicago on a Lufthansa flight, passengers go through immigration and customs in the International Arrivals area of Terminal 1. U.S. Customs and Border Protection processes all international arrivals here. Passengers collect their luggage before proceeding through customs, after which they can exit into the main arrivals hall. Global Entry and Mobile Passport services are available to speed up processing for eligible travelers.

Final Thought

Lufthansa Airlines Terminal at ORD offers a convenient and streamlined experience for international and connecting travelers alike. With well-organized terminal services, access to premium lounges, efficient check-in and security processes, and strong airline partnerships, Lufthansa ensures a high-quality travel experience from check-in to arrival. Whether departing for Europe or arriving in the United States, passengers can count on Lufthansa and O’Hare to deliver comfort, efficiency, and excellent service.